ACQUA PLUS is by far the most popular and biggest water park on the island of Crete, for twenty years now it offers great fun and good service to more than 100000 satisfied clients per year, is situated 5km from Hersonissos and is only 30km from the city of Heraklion. It’s next to the Crete Golf Club.
The water park is split into two sections connected to each other. One section is for adults and includes a large number of extreme water slides with high adrenaline and the other section is for children.
It is famous as the first water park in the Balkan region. The gorgeous garden is the most impressive area of this water park. Cretan flowers and trees together with exotic flowers come together to create a Garden of Eden. The slides are hidden under the weeping willow and the games pass between the palm trees, bougainvilleas, and French marigolds. Above all is clean. This is the most important for a water park.
The advantage of this Cretan waterpark is that it is on a hill, so you can look around and glimpse different corners of beauty and fun without getting tired. Top technical equipment, automated control systems, and water purification systems are currently in use. Acqua Plus is proud of its reputation for cleanliness, hospitality, and most importantly, FUN.
Aqua Plus was the first to put into action the cashless bracelet technology with a tailor-made system that is more sophisticated than any other water park in the world.
Another thing you don’t have to worry about is waiting in lines. Acqua Plus is the only park on the island of Crete that has its own cashless system, making sure that our clients can enjoy our slides and games as many times as possible and not worry about waiting in long lines.
Safety comes first, a large number of qualified lifeguards and a standby doctor is ready to assist and protect our clients at any minute of the day.
Sun Beds and Umbrellas are included in the entrance price.
Adult Price: 30€ (includes transfer)
Child Price (4-12 years): 20€ (includes transfer)
Children 0-4 years old travel free of charge
Prices may vary for large groups of 8+ people. For special price quotations please contact us direct at email@example.com.
The biggest waterpark in Crete offers from than 50 different water slides, games, and facilities. The Park has received a Certificate of Excellence from the popular website TripAdvisor and big Tour Operators.
Below you can read the timetable and schedule of the activity you are viewing. We make everything in our power to be always on time and avoid any long delays.
10:00: Opening Time
18:00: Closing Time
Together with your tickets, we will supply you with exact instructions on how to get there.
Important Pre-Departure Information for Water Parks
To help you prepare for your trip, please ensure you understand the following:
Tours are often the best days of your vacation. Most of our customers look forward to this day for weeks or months! That's why it is important that you mind some basic rules to keep the day trip safe and enjoyable for you and the other guests!
During your entrance to the park, a special waterproof wristband will be positioned on your hand. ATTENTION. Do not remove it. It will be removed during your exit from the park.
Each wristband carries a unique identification number which allows you to purchase products or services up to 100Euro.
The wristbands for children have a 12Euro limit.
In case you lose your wristband there is a penalty of 100 euros.
Always ask for your receipts from all departments you have purchased products or services.
On each purchase receipt, the number of your wristband is written. Please always check if the number is the same as written on your wristband.
You can hire a Locker from the shop. There is a 3Euro guarantee in case you lose the key for it.
The First Aid Room is situated on the Second (2) Level.
Water Park provides a large number of toilets and changing rooms.
There is a shop that sells swimwear, children's pool equipment, water toys, sun creams, and tobacco.
There is a Bar and a Restaurant that provide a large variety of food and drinks.
Although there is a large number of Lifeguards children must be accompanied by adults at all times.
Children that lose their parents will be delivered to the shop.
Lost And Found is gathered at the Reception of the Water Park.
For general information please ask at the Reception.
There is a Taxi station outside the main entrance to the park.
The use of sun beds and umbrellas is free.
The staff and management of the Water Park are trying hard to maintain the park clean and in good condition, please respect our effort by avoiding the opposite.
Always listen to the instructions of our lifeguards in order to avoid unnecessary accidents.
During your exit from the park, you can fill in a special complaint form.
Bring comfortable walking shoes with rubber soles for good grip.
Be at the pickup point at least 10 minutes earlier. Check your ticket for the correct time.
Don’t bring too much money. Credit/Debit cards are accepted almost everywhere.
Limit your luggage. Too much weight is always a problem.
A hat, sunglasses, sun cream, and a swimsuit are required in most cases.
Water, lip balm, insect repellent, and anti-bacterial hand wipes/hand sanitizer are sometimes essential.
Leave your valuables at your hotel.
Bring your personal medication and prescriptions.
You must always carry a copy of your passport with you. Although not required it's always a good idea.
Children must be accompanied by an adult.
The visit to the biggest water park in Crete is subject to Crete's weather conditions. If the visit is canceled due to bad weather conditions you will be refunded the price of the ticket or you will be given the option of an alternative tour date or choosing one of our other tours in Crete.
Don't get reckless on the bus. You don't want your day to end early, do you? Misbehavior on the bus can get you into trouble and ruin your day. You could end up sitting on the bus while the others enjoy the destination.
Don't wander off. Listen carefully when the tour guide gives instructions about sticking with the group or sticking with an assigned partner even when going to the restroom. Don't ever wander off on your own, or your trip could end badly. If you break this rule, you could end up missing the timeline!
Respect the Tour Guides and Bus Drivers. You should respect any Tour Guides and Bus Drivers and listen to them as you would your own teacher or parents. They have a big responsibility, watching after so many customers at one time. They can't afford to give too much attention to one "squeaky wheel," so they will probably be intolerant to distractions. Don't be disruptive.
Respect nature. Some day trips will take you into contact with animals or plants. For your own safety, be mindful of potential dangers, and don't assume you can tug, pull, tease, or touch things safely.
Keep an eye on the clock. If you are supposed to meet your group for lunch or for loading onto the bus, you should keep an eye on the time. You don't want to miss lunch, and you surely don't want to be left behind.
The following list contains everything that is included in the activity you are viewing. Services and products included here are included in the price and no extra charge will occur.
With regards to food and drinks, we always try to have sufficient shares for each client but not unlimited.
Services and Products Included
-Printed or mobile trip vouchers accepted.
-Easy cancellation (Cancel up to 24 hours prior to departure time and receive a full refund).
- Entrance Tickets.
- All water slides - Unlimited rides
- Sun beds and umbrellas
Our experienced lifeguard team will make absolutely sure that your visit to Acqua Plus will not only be safe but also fun.
There are a large number of toilets for men and women. There are also special toilets for people with special characteristics.
At the entrance to the park, we have positioned a public phone that works with euro coins.
Visit our shop to get your locker. Many types of sizes ensure that you can have fun without worrying about your personal belongings. This service is offered at an extra cost.
There are plenty of changing rooms for women and men. There is also a baby changing table located in the women’s changing room.
There are showers in every changing room with hot and cold water.
Certified first aid personnel is always on duty to help all visitors with any problem that might occur.
The entry price includes a free sun bed and an umbrella for every two sun beds. Please note that this is subject to availability and is not guaranteed.
Have questions? Ask us. Our girls at the entrance of the park are always ready to help you with any questions that you might have.
A photographer is always around to take photos of you and your family having a great time. You can purchase those photos either in paper or in electronic form from our photo shop.
It’s a new world and we had to be a part of it. Our services include free wi-fi access to all clients. Ask any of our shops for the current password to connect to the internet.
Everything that is not mentioned in the Included section is excluded. we have tried our best and we have succeeded in avoiding any hidden costs for our customers. In the event that any hidden costs appear through one of our suppliers please contact us and we will solve the matter with no discussion.
Services and Products Excluded from this Activity and payable if occur by the client
1. Entrance Tickets to Archaeological Sites or Places of Interest.
2. All meals & drinks, unless mentioned otherwise in the tour description or the included section above.
3. Accommodation for tours and activities longer than 1 day.
4. Personal expenses as a result of misconduct or miss understandings.
5. Any other destination not mentioned in the itinerary.
6. Any services or activity charges other than those included in inclusions.
7. Activities other than water slides.
IMPORTANT: During the booking process you will be requested to add your hotel and its address. We understand that the names of hotels change every year and that many hotels don't even have an address. In such a case you can do the following:
1. Choose "Other" at Hotel
2. Write "Unknown" at the Address
This way the system will allow you to proceed with your payment.
To make your booking experience easier and more secure, we write below, our very simple way of booking your favorite Cretan tour, excursion, day trip, or cruise.
Step 1: Choose Your Tour
Once you decide which Crete tour you wish to book online, you will have to check the availability of each tour. You only have to click on the “Date” box and there you can choose the date or day that is more comfortable for you. The Dates/days are highlighted. Prices are per adult. Children enjoy a 50% discount.
After choosing your date of departure you add the number of adults and children. Please note the following:
Adults: 13+ years old
Children: 4-12 years old
Infants (free): 0-4 years old
You don't need to enter the infant numbers. Infants do not get a seat. The guardian is responsible for providing protection during the tour.
Once you add the persons you press the ‘Search” button.
Step 2: Add to Cart
You press the “Add to Cart” button. The tour is now available in your purchase cart. You may book the same way two, three, or more tours.
Step 3: Visit the Cart
The cart is situated in the top right corner. Press on the “Cart” image. This will provide you with a list of the tours you have chosen. Check the total price, the number of persons, the name of the tour, and the date. If you wish, you may erase the tour by clicking the “X”(delete) button and restarting the procedure. When you are ready you press the “Checkout” button.
Step 4: Checkout
Here you will need to fill out the form with your details and press “Continue”. The personal information that we collect from you is stored by us, on databases protected through a combination of physical and electronic access controls, firewall technology, and other reasonable security measures. We will neither sell nor release your registration, personal, and usage data to outside organizations.
If you cannot locate your hotel name, please email us the name of your hotel and we will add it to our list. The hotel list includes the following areas of Crete: Hersonissos, Analipsi, Anissaras, Gouves, Malia, Gournes, and Kokkini Hani.
Step 5: Payment
After pressing the “Continue to Payment” button you will be redirected to a secured Eurobank e-commerce environment. Here you fill in your card details. Once your payment is made, you will receive a confirmation of your payment and the tours you have purchased. Within 24 hours you will receive a boarding voucher/ticket for each tour in Crete you have purchased with all the details, including the exact pickup point with "Google map location" and time-based on your hotel selection.
In case you wish to know more about Water Park, please feel free to communicate with us before booking online. Our travel consultants will try their best to provide you with the correct answers to your questions. Send all Inquiries to firstname.lastname@example.org
If after receiving your voucher/ticket, you still have questions, or you wish to cancel or alter the date please call us at +30 2897021106 or email us at email@example.com.
If you are currently in Crete our travel shop is located in Hersonissos. Feel free to pass by one of them and get the answers to your questions and even more.
Serapis Travel Services
141 El. Venizelou Ave (main road)
70014, Hersonissos, Crete
Click on this-link Google Map Location