Lowest Price Guarantee
Renowned for setting high standards in reliable and quality services, tourscrete.com and Serapis Travel have coordinated their efforts, so that we can offer low prices and full client satisfaction.
This is why we are able to guarantee the lowest price available online, on every trip you book! Our goal is to provide you with the best possible price.
So, if you find a qualifying lower final price for the same trip, offered on the same date, within 72 hours since your confirmed payment, we are committed to voiding your ticket and giving you a full refund.
How to request a refund, based on our lowest-price policy.
-Send us an e-mail to firstname.lastname@example.org with the link to the website, you have found the same tour, offered for a lower price.
-As soon as the lower price is verified, (within 48 hours since we received your e-mail) you will be fully refunded the amount that has been received for your purchase, to the credit card used for your payment.
-Tourscrete.com will refund the exact amount that has been received for your purchase, to the credit card used for your payment, and is not responsible for any bank or card fees that might be occurring, during the refund procedure.
* Tourscrete.com reserves the right to take all necessary actions for the verification of the lower price
Factors that affect pricing.
- Quality of Services
- Licensed travel agency
- Professional guides
- Quality of buses used
- 24-hour customer support
- Public liability insurance